Oil price hikes wrecking your budget? Globe Group has services to help you #SaveOnFuel

Philippine Information Technology Organization April 15, 2022 No Comments

Just as we are slowly trying to put the COVID-19 pandemic behind us, the Russia-Ukraine conflict came into play and disrupted global markets once again, causing a steep rise in the prices of oil and other commodities. Despite these challenges, we long to move forward and do the things we love.

The Globe Group is, fortunately, a step ahead and is ready with a variety of platforms, solutions, and promos that will continue to enable Filipinos’ everyday experiences while creating utmost value for customers. (more…)

Go on virtual Visita Iglesia using Globe At Home

Philippine Information Technology Organization April 11, 2022 No Comments

The season of Lent is a time for Catholic devotees to reflect and strengthen their faith. Part of this season’s tradition is the Visita Iglesia, where the faithful visit and pray in at least seven different churches.

In this digital age, physically visiting churches is not the only option. Globe At Home offers the virtual Visita Iglesia, where customers can easily participate in the annual religious tradition and even do the Lenten devotion to Stations of the Cross, pray with the congregation, and attend masses in the comfort and safety of their homes. (more…)

Philippines books biggest improvement in 5G download speeds, video experience in Asia

Philippine Information Technology Organization April 9, 2022 No Comments

The Philippines booked the most significant uplift between 5G and 4G download speeds and video experience in the Asia Pacific as it registered 5G mobile technology download speeds of nearly nine times faster than 4G technology, according to the March 2022 Benchmarking the 5G Experience – Asia Pacific report of independent mobile analytics firm Opensignal.

 

It also had the biggest improvement in video experience, with Filipino users enjoying a 33% better video experience on 5G over 4G. The Philippines had an average 5G Download Speed of 136.6 Mbps during the data collection period from November 1, 2021, to January 29, 2022. (more…)

Ookla: Globe is most consistent PH mobile operator for Q1 2022

Philippine Information Technology Organization April 7, 2022 No Comments

Leading digital solutions platform Globe was the most consistent Philippine mobile operator in the first quarter of the year, according to global analytics firm Ookla®. In addition to this, Globe also won the best 5G mobile video award for the period of Q3-Q4 2021.

This translates to a better video experience for Globe customers using social media and streaming platforms such as Facebook Live, Netflix, and YouTube and those engaged in online gaming.

Based on the latest Ookla® Speedtest Intelligence® data in the country, Globe had a nationwide consistency score of 79.45 from January to March 2022 compared to 70.43 in the same period last year. The upward trend continues as Globe’s current score is even higher than the 79.02 registered during the fourth quarter of 2021. (more…)

Globe wins Ookla®’s Best 5G Video Experience Award in PH

Philippine Information Technology Organization April 6, 2022 No Comments

Globe has bagged Ookla®’s Best 5G Video Experience Award in the Philippines, proving that its customers are already reaping the fruits of the company’s massive network investment.

The Video Awards was launched by the network intelligence and connectivity insights global leader early this year based on local mobile networks’ performance in the third and fourth quarters of 2021.

To compute the video score of the different mobile networks, Ookla weighed the sum of multiple video metrics. It includes the proportion of tests that failed to start, time to load the first frame of video playback, quality of video loaded, the proportion of users who experienced at least one stall in video loading or playback, and the rebuffering ratio of users who experienced a stall. (more…)

Globe intensifies drive vs piracy as PH posts highest content piracy rate in Asia

Philippine Information Technology Organization March 31, 2022 No Comments

Globe has further intensified its drive against illegal streaming and downloading of content as the Philippines, together with Vietnam and Malaysia, again topped the list of Asian countries with the highest piracy rates.

Piracy has been a lingering problem around the world, posing a danger to the viability of businesses and the livelihood of content creators, and also exposing users to malware and other online threats.

“The ill-effects of online piracy cannot be underestimated. Globe continues to ramp up initiatives to mitigate, if not fully stop piracy, and make a positive societal impact. We also work with coalitions and partners like the Asia Video Industry Association (AVIA) and the IPOPHL to help address these challenges,” said Anton Bonifacio, Globe Chief Information Security Officer. (more…)

Cloud contact center solutions to revolutionize customer service

Philippine Information Technology Organization March 29, 2022 No Comments

To keep up with an increased demand for timely, efficient, and effective customer service, enterprises are now tapping contact-center-as-a-service (CCaaS) solutions. Through this cloud-based method of managing customer relationships, businesses can use a cloud contact center provider’s software instead of maintaining their own costly IT servers and manpower. (more…)