23rd BFSI IT Summit Philippines

Accelerated technology adoption and fast changing business environments have been playing an important role in re-shaping the banking, financial services and insurance (BFSI) sector. As the sector continues to drive innovation, technology leaders find themselves looking for new ways to re-define their transformation strategy comprehensively, outgrow competition and remain resilient.

With the risk of real challenges and the potential for greater rewards, customer-centric approaches, automation of processes and security concerns continue to be priorities for information technology (IT) leaders from the BFSI sector.

The banking, financial services, and insurance (BFSI) sector in the Philippines are undergoing a profound transformation, fueled by a surge in mobile penetration, the proliferation of Fintech solutions, and accelerated technology adoption. Notably, the Bangko Sentral ng Pilipinas (BSP) forecasts a substantial uptick in the banking system’s total assets, soaring from ₱23.7 trillion in 2021 to PHP 26.5 trillion by the conclusion of 2023. As the BSP actively champions digitalization initiatives within the banking industry, including advancements in digital payments and the establishment of the Digital Banking Transformation Office, the landscape of BFSI in the Philippines is primed for innovation and growth.

In light of these dynamic shifts, the stage is set for the 23rd Edition of the BFSI IT Summit. This invitation-only, in-person event is exclusively designed for technology and innovation leaders within the BFSI community in the Philippines. Bringing together over 150 distinguished attendees, including CIOs, CTOs, CISOs, Heads of Digital Transformation, Heads of IT and Innovation, IT Infrastructure experts, and other luminaries in this domain, the summit promises to be a transformative experience.

The BFSI IT Summit Series will bring together the top IT leaders from the fraternity. The summit is the definitive learning and networking platform curated to deep dive into important challenges in BFSI and identify best practices to overcome the same.

The crucial areas of discussion will be around automation, digital customer experience, minimizing evolving cybersecurity threats, digital currencies and enhancing customer experience.

The BFSI sector in the Philippines is experiencing rapid evolution, fueled by increased mobile penetration, the growth of fintech, and faster technology adoption. The Bangko Sentral ng Pilipinas (BSP) projects a significant increase in the banking system’s total assets, from ₱23.7 trillion in 2021 to ₱26.5 trillion by the end of 2023. The BSP is actively promoting digitalization in the banking industry through initiatives in digital payments and the establishment of the Digital Banking Transformation Office.

The 23rd Edition of the BFSI Summit stands as a pivotal moment in the advancement of the banking, financial services, and insurance sector in the Philippines. This prestigious event serves as a gathering point for esteemed technology and innovation leaders within the BFSI community, offering an exclusive opportunity to explore the current trends, confront challenges, and seize emerging opportunities that define the industry’s trajectory. By prioritising the imperative of digital transformation and leveraging cutting-edge technology, the summit is poised to empower attendees with indispensable resources and perspectives essential for navigating the dynamic landscape of BFSI in the Philippines.

The 23rd edition of the BFSI IT Summit is an invitation-only in-person event exclusively for technology and innovation leaders from the BFSI community in the Philippines. Attended by 150+ CIOs, CTOs, CISOs, Heads of Digital Transformation, Heads of IT and Innovation, IT Infrastructure, and other experts in this domain, this platform will equip essential tools to transform organizations.

Reasons to attend

Learn and grow

Elevate your professional growth with engaging discussions and collaborative workshops that are shaping the industry.

Explore the latest innovations in digital solutions

Gain valuable insights from renowned innovation and technology experts, including pioneers and leaders from the region, as they share real-world use cases and practical perspectives.

Collaborative partnerships

Collaborate with industry peers to collectively shape the future collectively and exchange experiences.

Connect with trusted technology partners

Connect and meet one-on-one with potential global partners who can provide tailored guidance to help achieve critical business objectives.

Maximize ROI

The BFSI IT Summit is a time-saving, highly informative, accessible, and professional business platform designed for experienced technology professionals and digital experts.

Featured discussions

Why is The Digital Shift a game-changer for banking in the Philippines?

  • Exploring the current state of digital transformation in Philippine banks.
  • Futuristic insights into the trends that will define the future of BFSI.
  • Strategies for harnessing big data for customer insights and risk management.
  • Uncover insights from industry leaders on embracing and capitalizing on digital disruption.
  • Discuss the strategic advantages and challenges of partnering with fintech entities.
  • Discuss the importance of agility and adaptability in the face of rapid technological changes.
  • Discuss how technologies such as blockchain, AI, and biometrics are redefining financial services
  • How banks are adopting customer-centric approaches in the digital era.
  • Evolution in eKYC instruments and onboarding process for secure banking engagements

Why is The Digital Shift a game-changer for banking in the Philippines?

  • Conversations between traditional bankers and fintech disruptors.
  • Collaborative models for fostering innovation without compromising security.
  • Identifying key success stories and lessons from global fintech partnerships.
  • The impact of fintech partnerships on traditional banking services.
  • Navigating regulatory challenges in fostering fintech collaborations.

Decoding Blockchain: A Revolutionary Shift in BFSI

  • Overcoming regulatory challenges and fostering blockchain integration.
  • The role of blockchain in enhancing security and transparency.
  • Implementing blockchain for streamlined cross-border transactions.
  • Delve into the applications and potential of blockchain in the BFSI sector.
  • Discuss the future of decentralized finance (DeFi) and its implications.

New Frontier of Fraud: Emerging Risks and How to Tackle Them

  • Application of AI and machine learning to bolster cybersecurity defences.
  • Addressing the human element: Prioritizing capacity building and awareness in cybersecurity.
  • Crafting a resilient incident response strategy to effectively manage cyber incidents.
  • Examining the role of Zero Trust frameworks in securing cloud and IoT ecosystems
  • Regulatory Framework for Cybersecurity in BFSI and Cybersecurity culture and governance within organisations.
  • What can the BFSI sector do when Phishing is becoming a rising threat?
  • Biometric authentication to enhance security and convenience.

Insights, Innovation, Growth: AI, Data, and Automation in Insurance Excellence

  • How can organisations use the latest technologies and AI to get more value and where does the value begin?
  • Avoiding the pitfalls by organisations using AI solutions that are built on a foundation of high-quality data
  • How the adoption of technology and AI will deliver increases in efficiency, and productivity and allow organisations to scale at speed
  • Generative AI’s rapid rise promises to boost workplace efficiency and revolutionize customer engagement.
  • How can we look to guide and prioritise technological investments?
  • What might a frame work look like to govern the use of AI in insurance?

Transforming Finance: The Triad of Open Banking, Digital Payments and Financial Inclusion

  • Understanding the essence of Open Banking and its impact on traditional financial models.
  • The role of mobile wallets, contactless payments, and cryptocurrencies in the digital payments ecosystem.
  • Collaborative efforts between public and private sectors to advance financial inclusion initiatives.
  • Addressing challenges and opportunities in integrating Open Banking principles to promote inclusive financial practices
  • Overcoming barriers and building trust to encourage the adoption of digital payment solutions
  • Explore opportunities for collaboration and competition in an open banking environment.
  • Balancing innovation with compliance in the financial industry.
  • Discuss the impact of Open Banking and decentralized finance (DeFi).

Why is The Digital Shift a game-changer for banking in the Philippines?

  • Exploring the current state of digital transformation in Philippine banks.
  • Futuristic insights into the trends that will define the future of BFSI.
  • Strategies for harnessing big data for customer insights and risk management.
  • Uncover insights from industry leaders on embracing and capitalizing on digital disruption.
  • Discuss the strategic advantages and challenges of partnering with fintech entities.
  • Discuss the importance of agility and adaptability in the face of rapid technological changes.
  • Discuss how technologies such as blockchain, AI, and biometrics are redefining financial services
  • How banks are adopting customer-centric approaches in the digital era.
  • Evolution in eKYC instruments and onboarding process for secure banking engagements

Industry focus

  • Public Banks
  • Foreign banks
  • Fintechs and Neo Banks
  • Microfinance Companies
  • Health Insurance Companies
  • NBFCs
  • Mutual Funds
  • Regional Rural Banks
  • Asset Management Companies
  • Commercial Banks
  • General Insurance Firms

Who to meet

  • Chief Information Officer
  • Chief Technology Officer
  • Chief Information Security Officer
  • Chief Digital Officer
  • Directors/ VPs/ GMs/ Heads of IT
  • Directors/ VPs/ GMs/ Heads of Digital Solutions
  • Directors/ VPs/ GMs/ Heads Digital Transformation
  • Head of IT Infrastructure
  • Heads of Information security
  • Head of IT Operations
  • Digital Advisors- Government
  • Head of Analytics / AI

Friday, May 24th, 2024
9:00 AM to 5:00 PM

Sofitel Philippine Plaza Manila
Cultural Center of the Philippines Complex, Roxas Boulevard
Pasay 1300


bfsiitsummit.com/philippines

SSS asks members, employers to keep online login details to themselves

Social Security System (SSS) President and CEO Michael G. Regino today urged members, pensioners, and employers of the state-pension fund to secure their login credentials on the My.SSS portal and other personal information to protect their accounts from fraudulent transactions. (more…)

Regional insurtech firm Igloo promotes Raunak Mehta to co-founder & CEO to drive Southeast Asia expansion

PHILIPPINES, 16 MARCH — Regional insurtech firm, Igloo, today announced the promotion of Raunak Mehta, previously Chief Commercial Officer as its new Co-founder and Chief Executive Officer (CEO). He will work alongside co-founder of Igloo, Wei Zhu, who is on the company’s board of directors.

(more…)

Gigacover continues robust growth in the Philippines with new client contracts, expands local headcount and solution portfolio to power further expansion and better support for the country’s gig workforce

  • Since its market entry in December 2021, Gigacover has nearly doubled its growth in country, boosted by increases in headcount, users, customer portfolio, and revenue
  • Gigacover continues strong growth in the Philippines with logistics platform Gogo Xpress powered by QuadX, delivery platforms Pick-A-Roo and When In Baguio to power their rider and shopper benefits and social media platform Partipost to power their employees and provide staff benefits
  • Gigacover launched Employee Benefits in January 2022 to provide comprehensive coverage for full-time employees at an affordable cost, which aims to provide inclusive worker benefits beyond the gig economy
  • Gigacover will continue its push to cover 100,000 informal workers in the Philippines by the end of 2022, and aim to expand to more industries to continue to provide inclusive worker benefits and co-create new products specifically tailored to different business needs

Philippines, 3 March 2022Gigacover, Southeast Asia’s financial health platform, today announced its 100-day milestone and robust growth in the Philippines. Since Gigacover’s market entry into the Philippines in December 2021, the team has registered overall growth of 180 per cent, expanding its focus into additional industries such as business process outsourcing and manpower. Gigacover has also doubled its local headcount to better support their growing presence.

Gigacover has grown its customer base and revenue by more than 100 per cent, driven by the closing of new clients as well as the launch of new products. Along with Earning Protection Insurance, Gigacover has launched Employee Benefits in January 2022 to provide comprehensive coverage for full-time employees at an affordable cost, aiming to provide inclusive worker benefits beyond the gig economy. This has translated to an increase in the users of Gigacover’s products by nearly 10 per cent.

Earnings Protection Insurance has emerged as one of the most popular products in the Philippines for Gigacover. As the first of its kind in the region, Earnings Protection Insurance provides informal workers access to paid medical and sick leaves – a benefit that is typically associated with regularised employees. Expanding into serving salaried workers, Gigacover’s Employee Benefits is a comprehensive and competitively priced product to cover full-time employees. Participating organisations would be able to provide comprehensive benefits for its employees such as Inpatient and Outpatient services, Hospital Room and Board, Annual Physical Examinations (APE), Comprehensive Wellness Program, as well as Emergency and Preventive Care Benefits. Leveraging the Philippines e-Commerce boom, Gigacover has also introduced Parcel Insurance to provide affordable coverage for different categories of parcels with a highly efficient claims process.

In addition to Gogo Xpress powered by QuadX, who has recently renewed its partnership with Gigacover for the coming year, Partipost has also come on board in January 2022 with the aim of providing employee benefits for its full-time staff. Delivery platforms Pick-A-Roo and When In Baguio among others that have most recently been added to Gigacover’s client portfolio in February 2022, extending enhanced coverage and protection for their gig workers and employees.

“We are grateful for the trust that our clients and partners have placed in us, an essential factor behind our success. Our growth momentum reaffirms the value that Gigacover can bring to the Philippines’ gig economy with our strategy of offering right-sized products. This has provided the basis for the innovation of our new offerings, tailored to the unique needs of the local markets,” said Sebastian Raphael San, Country Manager of Gigacover Philippines and Singapore.

In comparison to the independent workforce in broader Southeast Asia, Gigacover has observed increased priorities being placed by the Philippines’ gig economy in areas such as personal accidents and income protection. These are often deciding factors influencing gig workers’ decisions to work for a certain matching platform. Gig workers are also focusing on having access to a level of security that their regular salaried counterparts typically enjoy exclusively. Moving into 2022, Gigacover aims to launch Motor Excess Reduction into the Philippines by Q2 2022, reducing the financial liability in the event of accidents which will be especially useful for professions such as delivery riders that spend most of their working day on the road.

“We’ve successfully processed our first Earnings Protection (Outpatient Benefit) claim, enabling a rider from Gogo Xpress to recover his lost income for his leave of absence while on bed rest. We hope that these improved benefits will continue to help our clients attract and engage with their employees, and will be instrumental in advancing our objective of empowering underserved segments of the local workforce with enhanced coverage and financial stability for inclusive growth,” added Sebastian.

In the near term, Gigacover’s immediate priorities are to continue growing its customer base by as much as 90 per cent, and further optimising its claims experiences so that users can look forward to receiving their payouts faster. It will also continue its push to cover 100,000 informal workers in the Philippines by the end of 2022. Gigacover will also look to expand to more industries, such as construction, to continue to provide inclusive worker benefits and co-create new products specifically tailored to different business needs.

Privacy Commission orders immediate takedown of four online lending apps

National Privacy Commission (NPC)

The National Privacy Commission (NPC) has ordered the immediate takedown of four online lending apps (OLAs), JuanHand, Pesopop, CashJeep, and Lemon Loan to protect the data privacy rights of borrowers.

These apps have been the subject of various complaints of unauthorized use of personal data that resulted in harassment and shaming of borrowers and are currently being investigated for violations of the Data Privacy Act and other NPC issuances. (more…)