TELUS International delivers world-class contact center, IT and business process outsourcing solutions to some of the world’s largest and most respected corporations in the financial services, consumer electronics, telecommunications, and energy and utilities industries. With a strong background in the wholesale service provider market, our outsourcing solutions are backed by a full suite of managed IT, collaboration, wireless, and connectivity products. With global delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service.
Telus International Philippines IT Outsourcing
IT Outsourcing Team is committed to satisfy our customers by providing business value and consistent delivery performance.
WE will do this by:
Developing and providing excellent solutions and services;
Maintaining and aiming to exceed the level of service as defined by our customers;
Continuously improving our processes
Provides 24/7 support for Database, Storage Management, Backup & Recovery, Business Intelligence and Data Warehouse applications
Provides 24/7 support of UNIX, Windows, Exchange and Network systems. The team is involved in break-fix activities as well as pro-active maintenance and system changes to ensure systems are in optimal state for business use.
Supports the delivery of Event Management, Incident Management, Change Management, Problem Management, Release and Deployment Management
Provides expertise by assisting our clients through comprehensive assessment, analysis and manages projects from the planning stage to execution, monitoring, and the closing phase.
Application Development Software development includes research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities that result in software products
Provides timely support remediation of unworkable orders on the system aiding the business in achieving their goal.
Server Administrator (Unix)
Server Administrator (Windows)