Smart Digital Retail

Michael Lance December 9, 2022 No Comments

Smart Digital Retail Philippines would like to extend the opportunity for sponsors, attendees and partners to join the biggest event in the Philippine retail ecosystem. Hence, we made a decision to move the event to Thursday, April 13, 2023. The event will take place at the same time and venue as planned.

The retail sector in the Philippines has been facing challenging times in the study period, which worsened due to the sudden COVID-19 pandemic. The majority forms of physical retail, including supermarkets and convenience stores, hypermarkets, specialty stores, department stores, and other small and medium store owners around the country, are facing challenges owing to the lockdown and physical distancing measures. Due to the fear of contamination, the state of Philippine retail, and the global economy as a whole, is entering a time of both hope and uncertainty. As countries continue to recover from the COVID-19 pandemic, there’s been a concerted push to return to “normal.”

To mitigate the disruption caused by this crisis, Philippine retailers need to have a window of opportunity to reinvent their customer experience to meet consumer expectations. Technology is a vital tool that will enable businesses to enhance engagement through both online and physical channels. The transition will require a shift toward a more fully integrated technology ecosystem that can evolve future value propositions. Retailers are already recognizing the importance of technology to their operations, but fully seizing the opportunity will require a distinct retail strategy that incorporates greater partnership collaboration and investment in emerging tech.

Consumer behavior change
Retail performance in the Philippines
Digital commerce and omnichannel
Overcoming disruption for resilient supply chains in the future
The new retail experience through technology
Retail stores: a shift to digital, experiential shopping
New approach to workforce empowerment
Contactless Payments & Autonomous Shopping
Exploring the Philippine BNPL landscape
The rise of chatbots and voice commerce
AI, robotics, and VR will soon dominate retail: welcome to retail 2.0
Metaverse for the future of retail

With Smart Digital Retail Philippines, we will be looking at the challenges that are impacting the Philippine retail industry to create improved consumer experiences and more efficient creation. That said, this where all the leading retail companies and technology innovators meet and brainstorm in creating a sophisticated product development and present practical solutions that enable retailers and brands to stay relevant in these difficult times, connect with decision makers and enable the creation of new business opportunities.

For sponsorship and speaking engagement, please contact the event director at management@smartdigitalretail.com or visit the event website at smartdigitalretail.com.

Don’t miss the opportunity to be a part of the biggest event in the Philippine retail ecosystem! Witness how all leading experts in the industry gather and share their thoughts and insights with very timely topics.

Thursday, April 13th, 2023
8:30 AM to 5:30 PM

Heritage Hotel Manila
Roxas Boulevard corner EDSA
Pasay 1300

smartdigitalretail.com

Rockbird Media launches Retail and E-Commerce Summit Asia

Orlee Pasion July 7, 2022 No Comments

Manila, Philippines – The preliminary agenda is now available for Retail and E-Commerce Summit Asia, taking place on Thursday, July 28, 2022, at City of Dreams, Manila. The summit, led by the international business media company, Rockbird Media, is a groundbreaking new event designed to explore the future of retail and eCommerce, foster digital strategies, and unlock unparalleled business opportunities. (more…)

Retail and E-Commerce Summit Asia

Michael Lance May 30, 2022 No Comments

July 28, 2022 • Thursday 08:00 – 17:00 PHT · City of Dreams, Manila, Philippines

In the past, retail and e-commerce were pitted in competition. Their mediums were different, and their customers were from different generations. Nowadays, because of the pandemic and the sudden shift in the world, retail & e-commerce can now co-exist.

E-commerce is being considered a key engine for growth is evident as the country witnesses the rapid changes placed across the globe as the pandemic continues. While the e-commerce market in the Philippines has seen a gradual growth based on the 2020 revenue figures, the country continues to rely on it for the economy to manage recovery along with other means. At the onset of the pandemic, at least 37% of the Philippines’ digital service consumers were new to online services according to a report issued by Google, Temasek, and Bain & Co. In spite of this, the report also stated that 95% of users will likely continue using online channels post-pandemic.

With the alarming concerns of health and safety, the uptake of e-money largely contributed to the significant growth of e-wallets and digital payments as Filipinos opt to complete their transactions through online fund transfers and bills payment. While effects on the brick-and-mortar businesses are slowly coming up, especially in the retail industry, experts say albeit the market is shifting online, there is a significant presence offline prompting businesses to strategize on how to weave in offline & online services into customers’ purchase experience. Retail brands’ visibility across different channels increases purchase rates and as consumers today move towards the convenience of online purchasing, brands are able to understand more of their customer’s behavior, therefore, propelling personalization which is crucial in creating a strategy relevant to customer personas. Because of the growing e-commerce market in the Philippines, the logistics and warehousing industry is expected to see a demand from 2021-2022 with fulfillment centers as a contributory factor. The increasing need for warehouses as the country continues to navigate through the challenges posed by the pandemic is also likely to be automated in the future as developments take place at its maturity. As consumers like to know where their purchases are in the midst of delivery fulfillment, businesses have to be able to provide real-time information through technology to bridge the gap in the supply chain.

As we move past two years with the pandemic, brands are eager to create a more seamless, personalized consumer overall experience, be it offline or online. Produced by Rockbird Media, the Retail & E-commerce Asia 2022 – Philippines Edition – is set to gather leaders of respectable brands across sectors to convene in high-level sessions about the most pressing and most in-demand topics in E-commerce today. Divided into two programs, we have topics curated accordingly for you.