Hontiveros to DTI: Protect BPO industry amid rise of AI

Humanitarian crisis: Sen. Risa Hontiveros presides over the hybrid hearing on Wednesday, January 25, 2023 on the use of Filipinos in scam operations abroad. Hontiveros, chairperson of the Committee on Women, Children, Family Relations and Gender Equality, said Filipinos are recruited by criminal syndicates and are used in scam operations not only in Myanmar but also in Cambodia. “This is nothing less than an emerging humanitarian crisis perpetrated by the vilest of criminal syndicates,” Hontiveros said. A witness revealed that an employee of the Bureau of Immigration (BI) based in Clark, Pampanga facilitated the travel of the victims abroad. Hontiveros questioned concerned government agencies, including airport officials, how these victims were able to get out the country with fake papers. (Joseph Vidal/Senate PRIB)

Senator Risa Hontiveros on Tuesday urged the Department of Trade and Industry (DTI) to put safeguards in place for Business Process Outsourcing (BPO) workers who may be affected by the rise of Artificial Intelligence (AI) chatbots. (more…)

Cloud-based attacks, deepfakes, and ransomware: Trend Micro maps out top cybersecurity threats in 2023

2023 is a year where the cybersecurity threat landscape could be categorized as in a state of ‘in-between’: no longer are enterprises scrambling to find their footing amid the disruption caused by COVID-19, but amid the ‘new normal’, the world has yet to arrive on the other side of the pandemic. The resulting mass transition of company assets to digital environments has led to increasingly complicated and layered digital environments that will provide the ideal playground for cybersecurity adversaries looking to prey on any lack of visibility. (more…)

Pioneer blockchain entrepreneur named among Blockchain Champions at the inaugural Philippine Block Awards

Traxion Tech CEO Ann Cuisia receives her Blockchain Champion award

December 14, 2022 – Considered one of the nation’s pioneering individuals in the blockchain industry, Traxion Tech Inc. CEO Ann Cuisia has been honored as one of the Blockchain Champions during the inaugural Philippine Block Awards held on Friday night. (more…)

Smart Digital Retail

Smart Digital Retail Philippines would like to extend the opportunity for sponsors, attendees and partners to join the biggest event in the Philippine retail ecosystem. Hence, we made a decision to move the event to Thursday, April 13, 2023. The event will take place at the same time and venue as planned.

The retail sector in the Philippines has been facing challenging times in the study period, which worsened due to the sudden COVID-19 pandemic. The majority forms of physical retail, including supermarkets and convenience stores, hypermarkets, specialty stores, department stores, and other small and medium store owners around the country, are facing challenges owing to the lockdown and physical distancing measures. Due to the fear of contamination, the state of Philippine retail, and the global economy as a whole, is entering a time of both hope and uncertainty. As countries continue to recover from the COVID-19 pandemic, there’s been a concerted push to return to “normal.”

To mitigate the disruption caused by this crisis, Philippine retailers need to have a window of opportunity to reinvent their customer experience to meet consumer expectations. Technology is a vital tool that will enable businesses to enhance engagement through both online and physical channels. The transition will require a shift toward a more fully integrated technology ecosystem that can evolve future value propositions. Retailers are already recognizing the importance of technology to their operations, but fully seizing the opportunity will require a distinct retail strategy that incorporates greater partnership collaboration and investment in emerging tech.

  • Consumer behavior change
  • Retail performance in the Philippines
  • Digital commerce and omnichannel
  • Overcoming disruption for resilient supply chains in the future
  • The new retail experience through technology
  • Retail stores: a shift to digital, experiential shopping
  • New approach to workforce empowerment
  • Contactless Payments & Autonomous Shopping
  • Exploring the Philippine BNPL landscape
  • The rise of chatbots and voice commerce
  • AI, robotics, and VR will soon dominate retail: welcome to retail 2.0
  • Metaverse for the future of retail

With Smart Digital Retail Philippines, we will be looking at the challenges that are impacting the Philippine retail industry to create improved consumer experiences and more efficient creation. That said, this where all the leading retail companies and technology innovators meet and brainstorm in creating a sophisticated product development and present practical solutions that enable retailers and brands to stay relevant in these difficult times, connect with decision makers and enable the creation of new business opportunities.

For sponsorship and speaking engagement, please contact the event director at management@smartdigitalretail.com or visit the event website at smartdigitalretail.com.

Don’t miss the opportunity to be a part of the biggest event in the Philippine retail ecosystem! Witness how all leading experts in the industry gather and share their thoughts and insights with very timely topics.

Thursday, April 13th, 2023
8:30 AM to 5:30 PM

Heritage Hotel Manila
Roxas Boulevard corner EDSA
Pasay 1300

smartdigitalretail.com

Couchbase introduces new developer experience for Capella, empowering users to more easily build next generation applications

  • Familiarity of new Capella user interface increases developer productivity and agility
  • New Capella innovations include a high-density storage engine that dramatically drops total cost of ownership compared to other DBaaS offerings, as well as high-value security and compliance features
  • Continued investment in growing developer community with new community hub and ambassador programs

(more…)